PEP Housing’s properties have been developed under one or more federal, state, or local housing programs. Therefore, in addition to our own applicant screening criteria, eligibility to live at a PEP Housing property may depend on your household income or composition (elderly, disabled, etc.) Qualifying as an eligible household does not give you any lease or rental rights. You will be offered a unit only when you have been presented with written notification.

We are required by regulations and other policies to have you provide us with certain personal information as indicated below. The steps to qualify and obtain occupancy are as follows:

The application process requires you to submit detailed information about your household income, assets, and composition. Read all documents carefully and fill them out accurately and completely. Inaccurate or incomplete information may delay processing. Do not leave blank lines. If requested information is not applicable, enter 'N/A'. A $35.00 application processing fee is required for all but the HUD 202 properties.

• Application — Complete entire application, do not leave any areas blank, use ‘N/A’ where necessary.
  
• Standard Application
• Application for Disabled Persons
• Special Unit Requirement(s) —  This questionnaire is administered to every applicant to determine whether a family needs special features in their housing unit.
  
• Social Security Benefit Letter — Please send a current copy of your Social Security benefit letter.  If your letter is more than 4 months old, please request a new one by calling Social Security at (800) 772-1213 or the local office at (707) 544-4302 located at Building A, 2099 Range Ave., Santa Rosa, CA.
• Previous Year Tax Returns — if you filed taxes, please provide us with a copy.
• A Race and Ethnic Data Reporting Form is required by the U.S. Department of Housing and Urban Development.

A $35.00 non-refundable processing fee is required for each household member. Adverse credit reports will disqualify your application. If a review of your application indicates that you are eligible, you will be placed on the waiting list and a letter will be mailed to confirm this. If it is determined that you are not eligible, you will be sent a letter indicating the reason.

2.  Assignment to the Waiting List
The waiting list is maintained in the order in which we receive the applications. However, preferences for certain households may exist at individual properties. For example, if the unit is handicapped accessible, a household with the need for such a unit may be given priority, regardless of their place on the waiting list. Your completed application does not guarantee residency at one of our properties.

It is your responsibly to advise us if you change your mailing address or telephone number. The waiting list will be updated annually. Notices will be sent to everyone currently on the waiting list to determine if they wish to remain on the list. If you do not respond within the time allowed, your name will be removed.

When a unit becomes available, up to five households are typically selected from the waiting list to begin processing. Generally, whichever household has their information in first will be given priority. Prospective residents on the waiting list my turn down an offer for an available unit and will be placed at the bottom of the current list. If they decline second time, they will be informed that their application will be removed from the current list and placed in the inactive file. If you are on the waiting list, you will be contacted when an appropriate unit is available.

3.  Credit, Criminal, and Background Check
A credit check will be processed on each adult household member at this time to determine your ability and willingness to pay your obligations.  Time is of the essence.  Typically, three to five applications are processed simultaneously for each unit that becomes available. It is important that you respond to requests for information accurately and in a timely manner.

4.  Verification
Depending on the verifications returned to us, we may request additional information; especially if the information on your application differs from the verification. To prevent delay, please be sure you have answered all questions accurately and completely. Qualifying as an eligible household does not give you any lease or rental rights. You will be offered a unit only when you have received an offer letter from PEP Housing and have been presented with a written lease.

5.  Approval/Lease
Your completed application and information is carefully reviewed by our management and compliance team. If your application passes our screening criteria and a unit is available for your household, you may be approved and offered a lease. The terms of your lease will be explained to you along with the community rules. At that time you may sign the lease. Once the lease is signed you will be required to pay the appropriate amounts for a deposit and rent prior to receiving the keys to your unit. Your resident manager will then conduct a move-in unit inspection with you.

PEP Housing residents are permitted to have one common household pet. Weight may not exceed 35 lbs.* A deposit of $250.00 is required and a pet agreement must be signed.  Proof of license and vaccination is required. * Assistance/Guide Dogs are exempt.

6.  Move In
Once the lease is signed and you have received the keys, it is time to move in. Parking spaces are not assigned and are available on a first come first served basis.

Please Note:

PEP Housing Does Business in Accordance with
Federal Fair Housing Law
(Fair Housing Amendments Act of 1988)